A DME Partner Your
Patients Can Rely On
We handle the entire DME process — insurance verification, prior authorization, CMN documentation, delivery, and follow-up — so you can focus on clinical care, not equipment logistics.
Why Clinicians Choose CrestCare
Same-Day Order Processing
Send us a referral before noon and we'll have insurance verified and delivery scheduled the same day — critical for discharge planning and urgent patient needs.
We Handle All Documentation
CMN forms, prior authorization, Letters of Medical Necessity, delivery logs — our clinical coordinators manage all documentation and keep you updated at each step.
Direct Clinical Line
No hold queues, no phone trees. Discharge planners and clinical staff get a direct contact line to our referral coordinator for immediate assistance.
ACHC-Accredited Operations
Our operations meet ACHC DMEPOS accreditation standards — the same quality and compliance framework Joint Commission-accredited facilities expect from their DME partners.
Closed-Loop Communication
We notify you at delivery, and again at 30 days, with patient compliance and delivery confirmation so you always know the status of your referral.
Hospice & Home Health Ready
We understand the billing and documentation requirements specific to hospice and home health — and can respond rapidly when a patient's needs change.
What We Provide
We supply all major DMEPOS categories for post-acute, home health, hospice, and outpatient referrals.
Respiratory Care
- • Oxygen concentrators
- • Portable O₂ systems
- • Nebulizers
- • Suction machines
Mobility Aids
- • Manual wheelchairs
- • Power wheelchairs
- • Walkers & rollators
- • Power scooters
Documentation We Need
Send what you have — we'll chase down the rest. Here's what we typically need for each product category:
Sleep Therapy (CPAP/BiPAP)
- ✓Qualifying sleep study (AHI ≥ 15, or AHI ≥ 5 with symptoms)
- ✓Physician order / prescription
- ✓Face-to-face evaluation note (for initial setup)
- ✓ICD-10 diagnosis code (typically G47.33 – Obstructive sleep apnea)
Home Oxygen Therapy
- ✓Oxygen order specifying flow rate and duration
- ✓Certificate of Medical Necessity (CMN) — Form 484.03
- ✓Qualifying oximetry test results (SpO₂ ≤ 88% at rest or with exertion)
- ✓ICD-10 diagnosis codes
Power Wheelchairs & Scooters
- ✓Face-to-face examination note (required within 6 months)
- ✓PT or OT mobility evaluation (recommended)
- ✓Physician order specifying type of mobility device
- ✓Documentation of mobility limitation in the home environment
Hospital Beds & Pressure Mattresses
- ✓Physician order specifying bed type and features
- ✓Clinical documentation of medical necessity
- ✓Diagnosis codes supporting mobility limitation or wound risk
- ✓CMN for powered pressure mattress systems
Submit a Patient Referral
Complete the form below or fax referral documentation directly to our clinical intake team. We'll confirm receipt and contact you within 2 hours during business hours.
Download the CrestCare Referral Kit
Includes our referral fax sheet, documentation checklists by product category, and our direct clinical contact information — everything your team needs to refer to CrestCare.